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Salesforce

Salesforce Integration

Coming Soon: This section is under development. Check back soon for step-by-step Salesforce integration instructions.

What You’ll Learn

  • Creating a Salesforce Connected App
  • Configuring OAuth 2.0 for AVA
  • Setting up delegated user permissions
  • Accessing Opportunities, Leads, Cases, Accounts, Contacts
  • Custom object access
  • Troubleshooting Salesforce connectivity

Use Cases

  • Query pipeline and opportunities in conversations
  • Update CRM records via AVA Tasks
  • Generate reports from Salesforce data
  • Search across Salesforce objects

In the Meantime

Review the Use Cases documentation to see how sales teams use AVA with Salesforce CRM.
Last Updated: January 2025